Privacy Policy

This Privacy Policy describes how ivosoma.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device and your interaction with us to provide a personalized beauty shopping experience.

Device Information: Includes web browser version, IP address, cookie information, and how you browse our beauty collections.

Order Information: To fulfill your beauty ritual, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to provide our services to you, which includes:

  • Processing payments and fulfilling orders for your cosmetics and skincare.

  • Communicating with you regarding order status or beauty tips.

  • Screening our orders for potential risk or fraud.

  • Providing you with information or advertising relating to our new product launches and exclusive offers.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services, as described above. For example:

  • We use Shopify to power our online store.

  • We may use Google Analytics to help us understand how our customers use the Site.

  • We may share information to comply with applicable laws and regulations or to protect our rights.

4. BEHAVIORAL ADVERTISING & MARKETING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes tracking pixels from platforms like TikTok, Instagram, and Facebook to show you the beauty products you love.

5. YOUR RIGHTS (CCPA & GDPR)

Since Ivosoma is based in Los Angeles, California, we respect your rights under the California Consumer Privacy Act (CCPA).

Access & Deletion: You have the right to request access to the Personal Information we hold about you and to ask that your personal information be corrected, updated, or erased.

Opt-Out: You have the right to opt-out of the "sale" or "sharing" of your personal information for targeted advertising.

6. COOKIES

We use cookies to enhance your browsing experience, remember your cart items, and understand which beauty trends you are most interested in. You can control and manage cookies through your browser settings.

7. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, or if you would like to make a complaint, please contact our privacy compliance team:

Brand: Ivosoma
Email: service@ivosoma.com
Phone: (+1) 2532424798
Mailing Address: 8550 SANTA MONICA BLVD, STE 300, STE 314, WEST HOLLYWOOD, CA 90069