Shipping Policy

At Ivosoma, we are committed to delivering your skincare essentials safely, quickly, and beautifully. Every order is handled with care to ensure your products arrive in perfect condition, so you can enjoy your routine without delay.

1. Order Processing

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package’s journey.

2. Shipping Options & Estimated Delivery

We ship from our Los Angeles hub to customers across the United States and select international regions.

  • Standard Shipping (USA): 5–10 business days

  • Expedited Shipping (USA): 3–5 business days

  • International Shipping: 10–20 business days (varies by destination)

Note: Delivery times are estimates. While we strive for speed, occasional delays may occur due to seasonal demand or carrier issues.

3. Shipping Rates

  • Standard Shipping: [Insert Price, e.g., $5.99]

  • Free Shipping: Enjoy free standard shipping on all orders over $[Insert Amount, e.g., $50]

Shipping costs are calculated at checkout based on your location and selected shipping method.

4. Tracking Your Order

Once your order ships, you will receive a tracking link via email. Please allow 24–48 hours for the tracking information to become active.

5. Packaging & Safety

Your skincare deserves the utmost care. Each item is carefully packaged to prevent leaks or damage during transit. From the product itself to the outer packaging, every detail is designed to arrive safely and beautifully.

6. Address Accuracy

Please double-check your shipping address at checkout. Ivosoma is not responsible for orders delivered to incorrect addresses provided by the customer.

7. Contact Our Support Team

If you have any questions about your delivery or shipping options, our Los Angeles-based team is here to assist:

Email: service@ivosoma.com
Phone: (+1) 2532424798
Address: 8550 SANTA MONICA BLVD, STE 300, STE 314, WEST HOLLYWOOD, CA 90069

At Ivosoma, your skincare journey is our highest priority — from our hands to yours.